Carnival Glory.Photo:Gerard Bottino/SOPA Images/LightRocket via Getty

A close-up of the Carnival Glory cruise ship arriving in Marseille

Gerard Bottino/SOPA Images/LightRocket via Getty

Security footage from the Carnival Glory “shows the manjumping off the cruise ship,” according to a Tuesday night update from the Coast Guard.

The agency has officiallyidentified the missing manas Tyler Barnett of Houma, Louisiana.

A Carnival spokesperson tells PEOPLE that footage appeared to show Barnett jumping from the ship’s Deck 4 around 1:40 a.m. local time on Monday.

“He can be seen climbing on a lifeboat and jumping from there,” the spokesperson said.

Barnett’s mother Elisha Reid toldBusiness Insiderthat her daughter was previously informed that there was no footage of what happened.

In Carnival’s statement to PEOPLE, a spokesperson said that on Tuesday, they were “advised of the possibility of him wearing a different shirt, which allowed our security team to change the profile of the guest as we searched onboard video.”

“We have informed the U.S. Coast Guard and are providing assistance to the guest’s family that was traveling with him,” they added.

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The Coast Guard said watchstanders with its New Orleans sector were alerted to the incident just after 12:30 p.m. on Monday.

So far, crews have searchedmore than 200 milesof water for the missing passenger, according to the agency. But adverse weather conditions have hampered the search.

“I just want answers, and I’m holding out for hope,” Barnett’s grandmother Dirlean Tate Mason toldNBC Newsin a story published on Tuesday.

The Coast Guard has since narrowed its search area roughly 30 miles southwest of the Southwest Pass.

Meanwhile, Carnival Cruise Line said its Care Team “is supporting the missing guest’s family on board” the ship, which “arrived today to Montego Bay, Jamaica as planned.”

On Facebook, Mason said she and her family arein need of prayersas they await answers. “We are holding on to hope and prayer that he will be found safe,” she wrote. “Our hearts are breaking.”

source: people.com